Customer Service Representative
As a Customer Service Representative you are responsible for all activities in the field of storage and transport. You ensure that the transports run smoothly and the relevant administration is carried out correctly. In addition, you are the lynchpin between the organization and the company's customers. If you are a person who knows how to actively think about improving the processes, then you are suitable for this position.
Vollers B.V. is a medium-sized logistics organization that provides storage and handling of cocoa beans, coffee and general cargo in the ports of Amsterdam and Zaandam and in Dongen.
At this branch, Vollers Tea Services B.V., the position of Customer Service Representative has arisen in Dongen.
The organization with about 40 employees is one of the eight international companies belonging to the Vollers Group. A professional partner with more than 85 years of experience in handling, transporting, declaring, storing and refining goods. Characteristic of the culture within Vollers is the informal atmosphere, hands-on mentality and focus on quality, results and innovation.
Zadania
- Taking on, coordinating and organizing transports.
- Drafting contracts, bills of lading and other documents required for the import and export of goods.
- Taking on, coordinating and organizing transports.
- Preparing contracts, bills of lading and other documents required for the import and export of goods.
- Arranging the necessary permits and customs formalities.
- Arranging storage and insurance of goods
- Supervising transports from start to finish
- You are the spider in the web between customers, warehouse and carriers.
Benefits
- Varied work
- Horizontal organizational structure
- 26 Holidays (for a full work week)
- Travel allowance
- A salary indication of € 2,750 to € 4,000 depending on age and experience
- International and informal working environment
- Excellent pension scheme
- Flexible working hours and possibility to work from home
- 8,33% vacation pay
- Development opportunities
Wymagania
- You have at least a mbo level 4 diploma.
- You have several years of experience in a similar position with knowledge of import containers and basic knowledge of logistics processes and warehousing.
- You are fluent in both Dutch and English in speech and writing. German is an advantage.
- You have a customer- and quality-oriented attitude and can organize your own work well.
- A sense of responsibility and accuracy are important in this position.
- You are communicatively strong and can handle stressful situations well.
- Knowledge of and experience with Microsoft Office and Dynamics AX and/or Dynamics 365 is a plus.
- You are a team player to organize the work together.
Co mo?emy zaoferowa?
Work from home
By agreement, our employees can work from home.
Pension plan
We offer monthly contributions to your pension plan.
Holiday pay
We offer you 8,33% holiday payment of your yearly salary.
Travel cost reimbursement
We offer monthly contribution to your travel costs based on the distance between your home and the office.
Aplikuj teraz
Wype?nij ten formularz, aby zg?osi? si? bezpo?rednio do nas. Wkrótce si? z Tob? skontaktujemy.
Marko-Jan Ducro
HR Generalist
1044 AE Amsterdam
The Netherlands
- Phone: +316 45043620